Warranty

All stainless steel items come with a 12-month warranty covering discoloration only.

Important:

• The 12-month warranty only applies to discoloration on stainless steel jewelry.
• All other items come with a 1-month warranty for production defects, regardless of material.
• We do not offer warranty for wear and tear or damage caused by usage, such as scratches, bending, or broken parts.
• Any issues must be reported within 48 hours of receiving the order. Please check your items immediately upon delivery.

We kindly ask all customers to check their items immediately upon delivery. In case of any defect or issue, you must report this within 48 hours of receiving your order.

If you experience discoloration (on stainless steel items) or notice a defect within the warranty period, please contact us right away. Be sure to include:

• Your order number
• Clear photos of the item

We’ll respond within 24 hours with a suitable solution.